Frequently Asked Questions

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The order confirmation email is sent to you as soon as your payment has been confirmed. If you do not receive anything after your order, remember to check your spam folder.
You can create your SAINT JAMES account by clicking on the "account" icon in the header then on "Register." It's straightforward and fast, and it allows you to track your orders, save multiple addresses and manage your wishlist.
You can reset your password at any time. To do this, first, click on the "account" icon at the top right of the website, then on "Forgotten password?"  and enter your email address. You will receive a link via email to rest your password and log back into your account. If you do not receive an email from us, we invite you to check your spam folder.

Your account allows you to access your order history and your address book. Your telephone number can also be modified in the address file.

If you wish to change your email address, please contact the SAINT JAMES customer service at +33 2 61 41 05 56 (Monday to Friday from 8a.m. to 6p.m.), or by email at boutique-internet@saint-james.fr.
Simply go to your account in the "delivery address" tab and add a new address.
If you have an account, you can save several addresses and indicate one by default. You can update it at any time.

Register for our newsletter, Saint James, and be the first to know about new collections, exclusive events, and promotions.

Enter your email address in the "Newsletter" section at the bottom of the website.
You can unsubscribe from the newsletter by simply clicking on the unsubscribe link at the bottom of each newsletter you receive. Alternatively let us know by email boutique-internet@saint-james.fr.
Please refer to our privacy policy.
Our products are distributed in a selection of multi-brand retailers, whose list you can find in our store locator accessible through the website's footer navigation.

Please refer to our size guide produced by our Quality Control team to pick the right size and best fit for you.

By indicating your measurements, you find the size that suits you. Click here to access the SAINT JAMES size guide.
SAINT JAMES sailor shirts, fisherman sweaters, and raincoats are unique. Each model has its specific fit. You can find more details about the different fits we propose (slim, adjusted, straight, feminine, fitted, comfort etc) in the size guide.
A wishlist is a list of your favorite items, which you may want to save for later reference. That way, you can view or purchase them on your next visit. 
The products remain registered on your wishlist for 28 days.

Pure new wool is naturally static. Unlike synthetic fibers, dust does not stick to it deeply. Simple brushing and your clothes will stay clean for a very long time.

Wool is alive. Let your clothes "breathe." In your closet, do not pack your clothes too tight. They will naturally resume their shape.

For washing, follow the care instructions on the product label.

Never put woolen clothing in your dryer.

The mesh can be steam ironed in position 2 of your iron. If you iron it dry, place a wet cloth between the iron and the garment to prevent it from getting shiny.

SAINT JAMES l'Atelier is the story of Saint-James, the true one since 1889: 100% wool sweaters are knitted there, quite simply unique, thanks to the longevity of the knit. Families pass Saint-James sweaters from one generation to the next.

SAINT JAMES l'Atelier is also the world of sea crossings and stripes: Breton Striped Shirts are made in the workshops using unique know-how. It's all about proportion, balance, and of course, quality. The 16x8 stripe is distinctive to Saint-James.

SAINT JAMES l'Atelier consists of these iconic pieces (sweaters, Breton shirts, and coats) that are classic, authentic, timeless, and seasonless. Yet, each season, we reinterpret these classics always inspired by the sea, the bay of Mont Saint-Michel, which surrounds us, and this heritage of 130 years alive.

This distinction is a state label awarded to companies for five years, distinguishing French companies with excellent artisanal and industrial know-how. This label brings together manufacturers committed to the high performance of their profession and their products.

The designated manufacturing houses are recognized to hold a specific economic heritage, know-how based on mastery of techniques

traditional or high-tech, hence promoting French production. They benefit, like SAINT JAMES, from an old business standing and of great notoriety.

Sharing common values, the "Living Heritage Companies" reconcile

tradition and innovation, know-how and creation, work and passion; they are solidly rooted in their territory but resolutely turned towards the future and often very present internationally.

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